Our client’s commercial construction and public utility customers are on tight schedules and count on our client’s field team to provide accurate and fast placement of markers to identify the exact location of buried utilities.
This prevents service disruption during digging, allowing projects to proceed on time and on budget.
Collecting key utility location information and uploading it to our client’s servers was a time consuming manual task for their field team.
Plus, the labor-intensive process brought risk of errors or omissions.
Our client wanted to make this process more efficient, and increase the speed of getting the correct information into the hands of the people who needed it.
The team at Big Fish achieved this company’s vision of a very easy-to-use mobile application to automatically collect key information, and upload it to the cloud.
Their field team now uses Android smartphones to seamlessly photograph construction sites, automatically tag all photos with important information and instantly upload this to their servers so it is available to their customers.
Their field team now gets more done in less time, while virtually eliminating errors.
Our client’s field team productivity improved by 45% after implementing the app we created for them.
More than that, the detailed information they can now provide to their customers helps both parties avoid lawsuits that may ensue if a digging crew damages underground utilities. There is proof of exactly where the markings were and at what time they were made.
None of our client’s competitors are able to provide the same level of detail to their customers. This gives them a tremendous competitive advantage when bidding on multi-million dollar government projects.
“Our work progress increased 45% after implementing the mobile app that Big Fish created for us. Imagine if you found the perfect fitting shoe. Now imagine if those shoes made you run TEN TIMES faster. That’s my experience with Big Fish and we are overwhelming happy with all they have done!” Laurence Johnson, Owner, PinPoint Underground