Articles about: Customer Service

in App & Software Industry Trends /

Software – The New Battleground for Brand Loyalty

CA Technologies commissioned Zogby Analytics to survey consumers and business decision makers in 18 countries. They published their findings

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Transforming Customer Service With a Mobile App

Times have changed, and so have consumers. Millennials now outnumber Baby Boomers as the largest living generation in

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in App & Software Industry Trends /

Reality Check: Your Customers Don’t Want to “Do It”

We've entered new times and there's no going back. This is your reality check. Your customers don't want

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