Privacy Notice

(Last Updated: October 7, 2019) This privacy notice discloses the privacy practices for discoverbigfish.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Big Fish collects certain information from and about its users three ways: directly from our web server logs, the user, and with cookies. When you visit our website, we may track information to administer the site and analyze its usage for the purpose of serving our visitors and customers better.

This website uses Google Ads’ free conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.

This website uses Microsoft’s free tracking features on its webpages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.

We are the sole owners of the information collected on this site when you voluntarily submit a contact form. These contact forms allow you to contact our company, request a consultation or subscribe to our blog. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g. we use MailChimp to manage our blog subscription mailing list), to respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company.

Blog Subscribers: Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by clicking the unsubscribe or update link at the bottom of our blog update email:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Unsubscribe.

Contact Form Submissions: Your Access to and Control Over Information

This website has several contact forms you can use to contact us. On the contact form we may collect information such as your name, your company name, phone number and email address. The information you submit is used only to respond to your request.

The information you submit may be saved in our email inbox or online contact management system (CMS).

You may request that we delete or update your information in our CMS or inbox by sending a request to privacy @ discoverbigfish.com.

Google Analytics

We use Google Analytics to analyze user activity in order to improve this website. For example, using Google Analytics we can look at aggregate patterns like the number of times different pages on this site are read. We can use this information to gain insights about how to improve the functionality and experience for our visitors. Read more about how Google uses data and cookies when you visit our website.

The Facebook Pixel

We use the “Facebook Pixel” from Facebook Inc on our website. This allows us to use Facebook Custom Audiences to deliver advertisements to our website visitors when they later visit Facebook.  We do not share the information you submit to us via contact forms on this website with Facebook. The Facebook Pixel also allows user behavior to be tracked after visitors have been redirected to our website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data or names of individual users who view or click on our ads. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

Mouseflow

This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so here. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at [email protected]

For more information, see Mouseflow’s Privacy Policy.

Big Fish has automatically disabled Mouseflow for visitors from the GDPR zone (EU/EEA). For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/.

Links

This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately by emailing: privacy @ discoverbigfish.com.